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24/7 Support for your Customers

Sep 8
1 min read

What’s better than having your best expert on call 24/7?


At IMTS - International Manufacturing Technology Show, you can literally call Digital Walter. 📞


For LNS North America, this idea is already part of the support experience.


Together, we’ve been working on making technical knowledge easier to access for customers: whenever they need it.


Through Helen S., users can find documentation, troubleshoot common issues and get support without having to wait for the right expert to become available.


That’s the bigger idea behind #Digital #Walter:

Your best technical knowledge should not only be available when the right person picks up the phone.


It should be accessible 24/7.


At our booth at #IMTS, you can experience this yourself.


Pick up the phone.

Call Walter.

Ask a technical question.


And see what it feels like when expert knowledge is always within reach.

We’re excited to show this together with LNS at IMTS 2026.


📍 Rimon | Booth 237612

📍 LNS | Booth 338586


Your expert. Available anytime.


 
 

Contact:

Technoparkstrasse 1

8005 Zürich

Switzerland

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Software made in Switzerland

Digital Walter is an industrial knowledge platform developed, owned and operated by Rimon Technologies. The company is based in Switzerland and operates across Europe and North America. It has been focused on video-based knowledge capturing and AI-powered knowledge access for manufacturing and service organizations since 2020.

© 2026 Rimon Technologies

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