
Knowledge secured. Processes lived –
with Digital Walter.
Digital Walter is a video-based knowledge capturing system that preserves technical know-how within the company, documents processes, and makes knowledge accessible to all employees – anytime and anywhere.
Huber Fenster – Building a Knowledge Foundation for Production
A Swiss window manufacturer faced the challenge of efficiently transferring machine knowledge within the team. New production equipment required continuous training, while multilingual teams made onboarding more complex.
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With Digital Walter, video-based workflows were created directly on the shop floor. Employees can follow step-by-step instructions anytime — independent of formal training sessions or external support.
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Machine and process knowledge is now structured, documented, and accessible to the entire team.
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Results:
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148+ videos created for new machines
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100% reduction in support requests to the machine manufacturer
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Faster onboarding of new employees
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Knowledge stays within the company — independent of individuals
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Production knowledge is secured sustainably — right where the work happens.


