
Knowledge secured. Processes lived –
with Digital Walter.
Digital Walter is a video-based knowledge capturing system that preserves technical know-how within the company, documents processes, and makes knowledge accessible to all employees – anytime and anywhere.
Huber Fenster – Building a Knowledge Foundation for Production
A Swiss window manufacturer faced the challenge of efficiently transferring machine knowledge within the team. New production equipment required continuous training, while multilingual teams made onboarding more complex.
With Digital Walter, video-based workflows were created directly on the shop floor. Employees can follow step-by-step instructions anytime — independent of formal training sessions or external support.
Machine and process knowledge is now structured, documented, and accessible to the entire team.
Results:
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148+ videos created for new machines
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100% reduction in support requests to the machine manufacturer
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Faster onboarding of new employees
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Knowledge stays within the company — independent of individuals
Production knowledge is secured sustainably — right where the work happens.


